The Promotions tab isn’t the enemy
Landing in Promotions is normal for marketing email, and it isn’t spam. People open the tab when they’re in the mood to browse offers. The real question is whether your email gets noticed when they get there.
What you’re competing with
In the Promotions tab your email sits in a list of offers from other brands, often from the same morning. On the web each email gets one line; in the Gmail app it gets a sender, a subject and one line of preview text. That’s all people see before deciding whether to open.
How to stand out in Promotions
- Use a sender name people recognise. Your brand name, or a person at your brand, consistently.
- Make the subject specific. “30% off winter coats until Sunday” beats “Don’t miss out!” in a list of offers.
- Make the preview text do work. Add the detail the subject didn’t have room for, rather than repeating it.
- Check it next to other brands. Looksend’s Promotions view puts your email in a realistic list so you can judge it in context.
Want Primary instead?
You can’t force it, but emails that feel personal and get replies are more likely to reach Primary. Asking subscribers to move you to Primary, or reply, helps Gmail learn their preference over time. Looksend shows both tabs, so you can compare.